What should’ve been a relaxing day of shopping during my Hawaiian vacation turned into a stressful and humiliating encounter with one of the most manipulative sales scams I’ve ever experienced. I'm sharing this story not just to vent, but to warn others—because it could easily happen to anyone.
I feel like a fool. I was minding my own business when this man outside this store offered me a free sample sachet of moisturizer. Unfortunately I took it and next thing I know I'm being hustled into a chair and this eye cream is put under my right eye. I did see a difference – shockingly – but then he told me the product was $700. Realizing I wasn't going to buy it, he threw in a second eye product. All for the price of $350. He said he would email instructions on how to use them and offered me a free facial treatment on one other area. He asked me if I'd recently lost weight – I have – and he instantly said he could tell because my facial skin was sagging. I felt like I was being hit with bricks at this point because I am very self conscious about my looks now I've lost 40 pounds. I feel like I aged. He knew he had me then asked for my ID and credit card before I got the free facial treatment. He wouldn't give me my receipt. I had to ask for it several times. He was also reluctant to return my ID and credit card.
He told me because of some alleged convention in town he was able to give me this fabulous discount but this is not what makes him money. He wanted to sell me a hand-held gizmo that looks like a vibrator.
I noticed a guy came out of nowhere watching me as we talked. Suddenly he took over. I was whisked into a back room where he gave me a long story about what the sparkly vibrator will do for me. He took a "before" photo and applied the plastic vibrator thingy to my skin. He kept asking me "Are you open minded?" I now know he was really asking if I was rich. And stupid. Or maybe both. It felt hot and burning as he ran it over my face. I saw no difference when he showed me my face in a mirror. He told me the gizmo is a whopping $7,000! Is he kidding? I told him no. He walked out saying he needed to look into something. He returned, offering it to me for $3500 IF I promise to promote it on Yelp etc.
I guess that explains all the five-star reviews.
He told me he would give me that price IF I let him take an "after" picture and keep it.
I guess that explains all the photos he shows you of happy customers.
He slapped on a weird cream that he said was plant stem cells and my face felt weird. I was beginning to panic because he was so pushy. He looked at my shopping bags. One was from Bloomingdale's. "How much did you spend there? A thousand? Two thousand?"
Holy moly, he thinks I'm some kind of rich woman with money to burn – like my face. I said no. He offered to take off another $500 for what I spent at Bloomies (which was $50 by the way) and then offered me free skin care products. He cut the price to $2500 and became enraged – I mean crazy angry – when I said no. He said I could make payments. I don't want to make payments on a beauty product! He became ice cold and his facial expression was chilling. He said, "You are so closed minded" and stomped out of the room like a little kid. I left and guy number 1 was busy suckering some other poor woman. I left in tears and on my way home wished I'd just returned the two eye products but I was really scared quite frankly of guy Number 2. I've never felt such hatred from a salesman.
When I got home I called the number on the receipt which is not the store but customer service. The woman was nice and said she would email me instructions on how to use the products. By the way, she never did. She's as bad as these hustlers are. Neither salesman helped me once they knew they were only able to take me for $366.52.
I am beyond angry. I have found these same eye products online for $125 each. So I got hammered. In the worst way possible. The vibrator thingy, which is actually called an Eneo Advanced, is listed for thousands on the Tresor Rare website but I found it for $950 on many other beauty products sites. Thank God I wasn't even tempted to purchase this thing. This experience has totally ruined my Hawaiian vacation.
Believe all the bad reviews you read. These guys are shameless hustlers. There are bad reviews about them all over the Internet and also a Facebook group devoted to people ripped off by them. Ignore all the positive five-star reviews that popped up AFTER I posted the truth. Very suspicious.
Final Thoughts
This isn’t just about being talked into an overpriced product. It’s about manipulation, emotional exploitation, and aggressive tactics used to target vulnerable people. If you’re approached by someone offering free samples and fast-talking about “exclusive deals,” walk away. Protect your wallet, your peace of mind, and your self-respect. I wish I had.
